Terms & Conditions
Terms of Service
This website is operated by Diane & Rose. Throughout the site, the terms “we,” “us,” and “our” refer to Diane & Rose. Diane & Rose offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms” or “TOS”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using any part of our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use any of our services.
Any new features or tools added to the current Service will also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your state or region of residence and that you have given permission for any minor dependents under your care to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws, while using the Service.
You must not transmit worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms may result in the immediate termination of your Services.
Section 2 – General Terms and Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You acknowledge that your content, excluding credit card information, may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes necessary to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this website is inaccurate, incomplete, or outdated. The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or current sources of information.
Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is necessarily not current and is provided for reference purposes only.
We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Formation of Contract
The presentation of products in our online store does not constitute a legally binding offer but rather a non-binding online catalog.
By clicking the “Purchase” button, you submit an offer to enter into a purchase agreement.
Confirmation that your order has been received will be sent automatically by email immediately after your order is submitted. This confirmation email does not constitute acceptance of the contract.
Warranty
Statutory warranty rights apply.
Section 5 – Products or Services
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our Return Policy.
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of any color on your computer or device will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services we offer. Product descriptions and prices may be changed at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
All of our products are shipped directly to consumers from suppliers in China. Any customs duties, import taxes, or similar charges are the responsibility of the customer.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed through the same customer account, credit card, billing address, and/or shipping address.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.
We reserve the right to limit or prohibit orders that, in our judgment, appear to have been placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through Diane & Rose. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you when necessary.
For more information, please review our Return Policy.
Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or authority.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations, conditions, or endorsements of any kind.
We will have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms under which those tools are provided by the relevant third-party providers.
Section 8 – Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to websites that are not affiliated with Diane & Rose.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume any liability or responsibility for third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or other transactions conducted in connection with third-party websites.
Please carefully review the third party’s policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.
Section 9 – User Comments, Feedback and Other Submissions
If you submit certain materials at our request, such as contest entries, or voluntarily submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise, collectively referred to as “Comments,” you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those Comments in any medium.
We are under no obligation to:
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Maintain any Comments in confidence;
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Pay compensation for any Comments; or
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Respond to any Comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of intellectual property rights or these Terms of Service.
You agree that your Comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your Comments will not contain defamatory, unlawful, abusive, or obscene material or contain any computer virus or other malware that could affect the operation of the Service or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Comments.
You are solely responsible for any Comments you make and their accuracy. We assume no responsibility or liability for Comments posted by you or any third party.
Special customs clearance charges and/or import duties are not included in the price and are the responsibility of the customer.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.
We have no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.
Section 12 – Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, provincial, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from using the Service will be accurate or reliable.
You agree that we may occasionally suspend the Service for indefinite periods or terminate the Service at any time without prior notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and services provided to you through the Service are, except where expressly stated otherwise by us, provided “as is” and “as available”, without any representation, warranty, or condition of any kind, either express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We will not be liable for losses or damages arising from the use of the Service or any content or products made available through the Service, even if advised of the possibility of such damages.
Because some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability in those jurisdictions will be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless Diane & Rose, and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third party.
Section 15 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms of Service, and such determination will not affect the validity and enforceability of the remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without prior notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services or any part thereof.
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by Diane & Rose on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written, including previous versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.
Section 18 – Governing Law
These Terms of Service and any separate agreements under which Diane & Rose provides services to you will be governed by and construed in accordance with the laws of the Netherlands.
Section 19 – Changes to the Terms of Service
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or Service after changes to these Terms have been posted constitutes acceptance of those changes.
Section 20 – Contact Information
Questions regarding these Terms of Service should be sent to Diane & Rose Customer Service at your designated customer service email address.